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Security Questions And Answers

Are the locks and other security measures Capstan supplies and installs approved by insurers?

Absolutely. We always ensure that the security equipment we provide and install will comply with your insurance policy requirements.

Do you install electronic intruder alarms?

Yes. We have extensive experience and expertise in supplying and fitting comprehensive alarm systems in a wide range of domestic, commercial, retail and publicly owned property including schools, hospitals, and local authority buildings.

For domestic and business property, a simple intruder alarm strategically located with an external siren cover bearing the respected Capstan name is an excellent deterrent. Pulsing lights provide a clear sign that it is live and fully functional. Our alarms are designed and installed to be fully compliant with ACPO DD243:2002 and European Standard BS EN 50131-1:1997 for intruder alarm installations.

Can you supply and fit fire alarms?

Yes. We supply and fit stand alone fire alarms or fixed fire alarms with a simple connection to your intruder alarm system for both domestic and commercial customers. Our fire alarms are designed and installed to comply with BS5839:1995 and European Standard EN54.

We can also supply fire extinguishers and advise on their use and location.

We also have extensive experience of specifying, supplying and installing fire detection and prevention systems in public property such as schools, hospitals and local authority buildings.

How are the alarms monitored?

We can provide a 24-hour alarm monitoring service from our parent company Banham’s award-winning Alarm Receiving Centre. This offers peace-of-mind alarm response services for a wide range of emergency situations from fire, flood and burglary through to power failure and personal panic alarm activation.

We work closely with the police for those customers who want police response services, or we can contact you or your nominated keyholder direct if your alarm is activated. Please ask us for more details about the emergency response services we provide and the police requirements that have to be met if a police response service is required.

Do you provide keyholding services?

Yes. Our sister company CMS Keyholding is a long-established and respected professional keyholding company offering emergency and non-emergency services to domestic, business and public sector customers throughout London and the Home Counties.

Can you install CCTV and door entry systems?

Yes, we have extensive experience and expertise in the specification and installation of this technology. CCTV is of particular value when used to improve the security and safety of users and staff in public buildings such as hospitals, health centres, local authority buildings and educational establishments. We are known and respected throughout London and the Home Counties region for our expertise in this field.

We also supply and install CCTV and door entry systems for both private homes and commercial customers. Please ask us about the various options available and which will be most suitable for your property and lifestyle.

Which door locks do you recommend?

For larger commercial and public premises, please ask us to carry out a free, no-obligation survey so that we can recommend the best locks for your requirements. All our locks are patented, meet British Standards and are insurance approved.

For smaller domestic and business customers, the main front door should have a BS3621 Kitemarked 5, 6 or 7 lever mortice lock or cylinder mortice lock together with a cylinder rim deadlock also Kitemarked to BS3621.

For side and back doors, you should fit a 5, 6 or 7 lever BS3621 mortice lock together with top and bottom security bolts.

What additional security is available for doors?

We can supply and fit deadlatches, hinge bolts, steel reinforcing strips, steel sheets, anti-bandit gates, door chains and grilles for any glass panes.

What about windows and patio doors?

Windows are most vulnerable to forced entry, especially at the rear of the house. Fit window locks to all ground and upper floor windows where necessary, particularly where there is a flat roof, drainpipe or similar.

Always fit appropriate key-operated locks to the top, bottom and centre (if necessary) of French doors and patio doors.

Roof lights can be secured with locks and/or grilles.

How can I make windows and French doors even more secure?

We can supply a range of aesthetically pleasing grilles, collapsible gates or continental shutters.

How can I secure outbuildings and garages?

These often contain equipment and tools that would be useful to a burglar, so ensure they are secured with a suitable mortice lock or padlock.

We can also advise on robust and secure roller doors with remote control to maximise your garage security.

Contact Capstan Security

Capstan Security in London

Our Sectors

Capstan Security provides security to all types of businesses or homes
  • Educational Facilities
  • Medical Centres
  • Residential & Commercial Buildings
  • Civil Buildings